27AprStartup online tools: uservoice

When you have a web-based product or an online service, specially when it has been on creation process yet, you need feedback to know what users want. So you can know the features that people demand on your site and develope it as soon as posible, building your product based on that information. In this manner, you avoid wasting time developing unnecessary or outdated features. Getting feedback is also very important to stay updated.

uservoice is an online tool to manage feedback easily on your site. You only have to put on your website a simple tab with the label “feedback” linked to your uservoice account. Then, when a user clicks on this tab, will open a lightbox style pop-up that allows the user to leave his ideas, suggestions, bugs or anything else. As an admin, uservoice provides you a backoffice where you can manage that information. So you can reply to user to thank them, delete the information if consider that it isn’t useful or maybe let the user know that his idea or bug will be done or fixed in future releases.

As many others web services, uservoice has different types of pricing (Free, Tin, Bronze, Silver and Gold) depending on your needs and how much you want to pay!

To sum up, we can say that uservoice is a really powerful online application to manage the feedback you get from your users with a really low effort and costs. Wanna try? Visit http://uservoice.com/.